We have a three-day go back policy, because of this that you've got got three days after receiving your object to request a go back.
To be eligible for a go back, your object have to be withinside the equal circumstance which you acquired it, unworn or unused, with tags, and in its unique packaging. You`ll additionally want the receipt or evidence of purchase.
Please word the client shall undergo the delivery charges of the product to the warehouses except the product is broken or doesn`t meet the description.
Unfortunately, we can not take delivery of returns on sale objects or present cards.
To start a return, you can contact us at support@shoppeny.co
If your go back is accepted, we`ll ship you a go back delivery label, in addition to commands on how and wherein to ship your package. Items despatched returned to us with out first inquiring for a go back will now no longer be accepted.
You can always contact us for any return question at support@shoppeny.co
Damages and issues
Please look into your order upon reception and make contact with us right now if the object is defective, broken or in case you obtain the incorrect object, in order that we will compare the problem and make it right.
Exceptions / non-returnable items
Certain styles of gadgets can't be returned, like perishable goods (along with food, flowers, or plants), custom products (along with unique orders or personalised gadgets), and private care goods (along with splendor products). We additionally do now no longer take delivery of returns for unsafe materials, flammable liquids, or gases. Please get in contact when you have questions or worries approximately your precise item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The quickest manner to make certain you get what you need is to go back the object you have, and as soon as the go back is accepted, make a separate buy for the brand new object.
Refunds
We will notify you as soon as we`ve acquired and inspected your return, and will let you understand if the refund became accredited or not. If accredited, you`ll be routinely refunded for your authentic charge method. Please do not forget it may make an effort to your financial institution or credit score card organisation to technique and submit the refund too.